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Remember,
nothing is more important to us than your complete satisfaction at
all times, from the moment you walk in the door to the moment you
begin enjoying your trip. It would be our pleasure to answer any
concerns you might have about what you’ve seen or heard about our
business, so be sure to contact one of our representatives at your
next availability. We’re looking forward to assisting you at your
earliest convenience.
Translux
USA
P.O. Box 1126
Windermere, FL 34786
1-877-872-6799
(407) 766-3012 (407) 367-8111 Nextel Radio Direct Connect ID
162*322535*1
FAX: (407) 523-4825
IN ORDER
TO MAKE ANY GROUP TRIP AS SAFE AND PLEASANT AS POSSIBLE, THE
FOLLOWING GUIDELINES ARE TO BE OBSERVED BY ALL CHARTER AND TOUR
GROUPS WHEN USING A MOTOR COACH.
All decisions pertaining to the operation of the motor coach will be
made by the driver based on legal requirements and company policy.
It is the driver's determination when and where fuel stops shall be
made in accordance with the company's policy.
The driver will determine where the bus may be safely stopped during
emergencies on the road and where it may be parked at other times.
Allowing food and drinks inside the bus is a privilege granted by
the motor coach company and may be rescinded at the discretion of
the driver. Should the driver determine that this privilege is being
abused, all food and drink will be placed in the baggage area and
passengers will have access during stops as needed. A clean-up and
damage fee will be assessed if necessary.
Chaperons are responsible to see that passengers put trash in
containers provided by the driver and if necessary pick up food and
drink trash left by the their group.
Deviation from the itinerary that was presented to the bus company
may result in extra costs. Once the trip is in progress, additional
itinerary changes may result in greater mileage costs or determined
to be impossible if it conflicts with the legal duty time required
by the driver.
Passenger behavior on the bus is the responsibility of the
chaperons. Safety requirements determine that all passengers should
be seated while the bus is in motion; it is the responsibility of
the chaperons to see that this rule is enforced. If the chaperons
cannot enforce this rule, the driver may park the bus and remain
parked until it is enforced.
Commercial bus drivers are strictly regulated as to driving hours in
order to comply with the legal requirements for safety. This
requires close cooperation between the commercial bus company and
the activity group to insure compliance.
The US Department of Transportation regulation 395.10 restricts a
driver’s duty time. The rule has three components
- 10 hour rule: A driver cannot drive more than 10 hours after eight
(8) consecutive hours off duty. ( Adverse driving conditions and
verifiable emergency situations are excepted)
- 15 Hour Rule: After 15 hours on duty (this includes driving and
on-duty, not driving time) a driver cannot continue driving until
completion of eight (8) consecutive hours off duty. (* On-duty not
driving includes time for pre trip inspection and delays)
- 70 Hour rule: On- duty time cannot exceed 70 hours for any period
of eight consecutive days
THIS GUIDE WAS CREATED BY THE UNITED MOTOR COACH ASSOCIATION.
FOR MORE INFORMATION PLEASE GO TO WWW.UMA.ORG FOR CONSUMER SAFETY
GUIDES TO CHOOSING A SAFE MOTOR COACH COMPANY.
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